Shipping policy

Shipping Policy

To ensure reliable and efficient delivery, we work with a variety of shipping carriers depending on your geographical location. All wine shipments require an adult signature (21 years or older) upon delivery. Shipping days typically fall between Tuesday and Friday to minimize time in transit and reduce exposure to extreme temperatures.

Weather Conditions & Wine Quality

Wine is a perishable product and sensitive to temperature fluctuations. Extreme heat or cold can damage wine during transit. To protect your purchase, we may hold shipments if temperatures along the route exceed 85°F or drop below 35°F.

If you request that we ship your order despite a weather hold, please note that you accept full responsibility for any damage incurred during transit. In such cases, Vino Norte is not liable for weather-related spoilage and cannot offer refunds or replacements.

Once your order is handed off to the carrier, ownership and risk of loss transfer to the purchaser. We strongly recommend that someone be available to receive and sign for your shipment on the first delivery attempt to avoid delays or returns.

For questions about shipping or to inquire about current weather holds, please contact us at lsnyder@vinonorte.com.